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LANDesk Error Code 16389 (0x80004005)

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Hi,

 

I have a landesk package which has 2 pre & 2 post installation tasks and the main package is an MSI. To install this, as we can't use the preliminary & final package concept with Policy-Supported-Push method and it's limited to only 3 tasks, I made the appropriate dependant package tree as below

 

Like: PostTtask2 => PostTask1  =>  MainTask => PreTask2  =>  PreTask1

 

So, the package instalaltion would be in reverse order, PreTask1  =>  PreTask2  =>  MainTask   =>  PostTask1  =>  PostTtask2

 

Since the last package PostTask2 is dependent on all other tasks, I created a task for this package (PostTask2) and scheduled it on a LDAP group (AD group).

 

I used the standard Policy-Supported-Push delivery method for this package.

 

I observed that a bunch of machines failed to get the package by throwing the error 16389.

 

Please have a look at the log from one of the problematic machines below.

 

------------------------------------------------------------------------

C:\local>tail -f "\\\\catmint\c$\Program Files\LANDesk\LDClient\Data\sdclient_task289.log"

Thu, 11 Feb 2010 10:51:05 processing package 'Citrix Client 11.2.12.1 - Install' 3 of 5 total packages
Thu, 11 Feb 2010 10:51:05 Checking recently used server path http://landesksource/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe instead of http://landesknyc1.nyc.deshaw.com/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe
Thu, 11 Feb 2010 10:51:07 File (http://landesknyc1.nyc.deshaw.com/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe) is not in cache
Thu, 11 Feb 2010 10:51:07 Checking recently used server path http://landesksource/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe instead of http://landesknyc1.nyc.deshaw.com/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe
Thu, 11 Feb 2010 10:51:10 processing of package is complete, result -2147467259(0x80004005 - code 16389)

Thu, 11 Feb 2010 10:51:10 An error (-2147467259) occured installing package Citrix Client 11.2.12.1 - Install
Thu, 11 Feb 2010 10:51:10 processing of package is complete, result -2147467259
(0x80004005 - code 16389)

-------------------------------------------------------------------------------

 

Could you please help me in fixing this issue?

 

Thanks,
Chetan


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