Good day everyone.

Total LD n00b here! But i had been put in charge of administrating LD and the rest if history. Anyhow....

I am trying to have a number of previously packaged apps installed as a group, one after the other. I have had followed process described @ http://community.landesk.com/support/docs/DOC-4648 to build a template of those apps. Once template was done i scheduled it using Standard Distribution Push Delivery Method. Added a system to the Scheduled Task, started it and ...... All i can see on the client screen is a LANDesk Provisionning Agent screen but nothing seems to be happening.

Any assistance in figuring this out MUCH appreciated. For now i am back to installing things by hand

I am building a distribution package. Currently I have three .msi and their corresponding .mst. Let's assume that the first .msi which includes the .mst is package 1, the second msi with its corresponding mst is package two, etc. Between package 1 and 2 I need a reboot. Package 2 cannot possibly install until the successful installation of package 1 and a successful reboot.

I have tried this a couple of different ways. I have tried scripting it using the following:

REM

if "%1" == "" goto section1
if "%1" == "alldone" goto alldone

:section1
REM ---------------------------------------------
Package 1 msi & mst
REM ---------------------------------------------
sdclient.exe /msg="The client has not yet rebooted."
sdclient.exe /onreboot /bat /p=%0 /cmds=alldone
sdclient.exe /reboot
goto getout

:alldone
REM -----------------------------------------
Package 2 & 3
REM -----------------------------------------
set errorlevel=0
sdclient.exe /msg="The client has reboot three times, we are now done."
:getout

exit

This seems to install the first package and reboot the machine just fine but when the client comes back up LANDesk does not continue the installation.

If however I build a msi distribution package for package 1,2, & 3 and make package 3 dependent on 2 and 2 dependent on 1 and force a restart on package 1, it copies the files the the cache but never does any installation or reboot. What am I missing?

See above. I'm seeing (a LOT) of reports on my McAfee ePolicy server that C:\Program Files\LANDesk\LDClient\startasuser.exe is trying to terminate various McAfee processes, including C:\Program Files\McAfee\Common Framework\naPrdMgr.exe, C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe, etc. In some instances, I'm seeing this from the inventory scanner, of all things!

I'm sure it's some kind of package I built, but I think I've only used the Run as Currently Logged in User setting on one package--and that one was never assigned to the machines that I'm getting the McAfee alerts on.

Any idea where to start on troubleshooting this? I can (probably) exclude the Landesk processes from the McAfee scans, but I don't know that that will help, since it's actually the McAfee self protection that's knocking it down.

On the flip side, it doesn't seem to be affecting either product, just completely cluttering my ePolicy logs.

Hi All

I am new user of Landesk...I am getting an error when trying to deploy any Package from landesk .

Error is "The system cannot find the specified file" .Everything was fine yesterday....

Need assistace Please..............................................

Thanks in Advance.......................

Shailendra maurya

After many moons of wandering around in the forums just looking about thought id finally register and post something.

I have created a multicast package to first distribute the .exe, and then a second package which installs from peers / cache.

The majority of the PCs have been successful with a ext code of 3010 (where a reboot is needed to complete the installation). However, there have been 16 out of 50 PCs which has returned a status of "Failed" and the result of "AS".

Here is an example of the log file:

Processing package : .net 35 Framework SP1 (Includes 2 & 3 SP2)Fri, 28 Nov 2008 09:16:01 File (\\hhlandesk01\ldpackages\DotNetFramework35SP1\dotnetfx35sp1.exe) is cached locally
Fri, 28 Nov 2008 09:16:01 WM_CREATE
Fri, 28 Nov 2008 09:16:01 WM_STARTCLIENT
Fri, 28 Nov 2008 09:16:02 Downloading file 1 of 1 from '\\hhlandesk01\ldpackages\DotNetFramework35SP1\dotnetfx35sp1.exe'
Fri, 28 Nov 2008 09:16:04 WinNT
Fri, 28 Nov 2008 09:16:04 LSWD or Executable Client Thread
Fri, 28 Nov 2008 09:16:04 PackagePath:  [\\hhlandesk01\ldpackages\DotNetFramework35SP1\dotnetfx35sp1.exe]
Fri, 28 Nov 2008 09:16:04 Processing generic executable
Fri, 28 Nov 2008 09:17:11 Launched application 'C:\Program Files\LANDesk\LDClient\sdmcache\ldpackages\DotNetFramework35SP1\dotnetfx35sp1.exe' ('/quiet /passive /norestart') result 5100
Fri, 28 Nov 2008 09:17:11 Installation result 800713EC
Fri, 28 Nov 2008 09:17:11 processing of package is complete, result -2147019796 (0x800713ec - code 5100)

What does the exit code 5100 mean? Is there a pre-requisite which is missing or a problem with the .exe? Baring in mind this is the full packages downloaded from Microsoft site.

This installation is needed for our in-house software upgrade in the next few weeks.

Regards,

Colin

I have created a Enhanced Package Builder package with a couple of DWORD registry settings.  I have "built" the package, but when I install the package instead of the values in package, I just have zero's.

Has anyone seen this before, or have any ideas as to what  I can do to resolve the issue?

Where to start with this thing. I have this installshield packaged software that I'm trying to deploy and currently it looks like it fails when run as the system account.

The commands I am sending are /s /v"/qn" which seems to work when running it from a command line but not when I run it from the system account. Either .cmd as system or from Landesk. I'll try to dig up a log file with more details.

But has anyone else run into this problem when trying to deploy .msi based install shield apps? Is there another option that I need to send or something? I don't necessarily blame installshield because the company this software comes from is VERY inconsistent with how they package their apps.

LDMS 9 SP2.

Should failed required policy jobs retry every day? I have a SWD package I am designing that I would like the client to retry until the job returns a certain return code.  In my testing so far,  (using this to speed up retries for testing) the job doesn't retry even though my package returns a code that indicates failure.

What am I missing here? If indeed, required policy jobs should retry by themselves...

Has anyone tried to package an Oracle client install along with an Oracle patch?  I prefer to avoid creating snapshots, so that isn't an option.  I know how to use response files with the Oracle installer, but I haven't found a way to chain an install and patch together.  The Oracle setup.exe spawns a java process, and then it exits.  Which means there's no way to know when the install is done so you can kick off the patch install.  I've been searching the internet, but no luck so far.

I've been trying to get this work for a while but apparently there are issues with the installer and Win7 x64 without doing some unnecessary registry edits.

http://www.myitforum.com/forums/m215451-print.aspx

I thought I'd pass this along to other community members before any pulls their hair out like I did. The standard quiet install commands work fine within XP but in Windows 7 x64, the installer will just hang when it's deployed. The error you'll get is 1619.

If anyone has a solution, I'm all ears.

hello

i know which tool i have to use: sysshare.exe...

but how is it workin? in which folder must i put it in? call it from cmd with switches? or just dubbleklick?

i go this error-window:

and ideas?

greetz

I have run across a problem installing Java 6 Update 22 on to Windows 7 via Software Distribution.  Our users are for the most part standard users and do not have admin rights on their machines.  When creating the distribution package in Landesk we user the Local System Account to install the software.  When deploying to machines the installation fails.  For some reason it seems the Local System Account is unable to extract the installation media to the following location.

C:\windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.6.0_22\

If i switch to Current user and log on with an administrative account it installs fine.

I've built a new package to deploy Office 2013 Standard, but it isn't deploying correctly.

We have an existing Office 2010 deployment package that works well, so I used it as a template for the 2013 package.  Just updated the .msp and the batch file to point at the new stuff.  I've attached a copy of the batch file I'm using to run it all.

Basically it does the following...

1. Unpack a .zip to C:\media\office2013win\
2. Copy the .MSP to C:\media\office2013win\updates\
3. Run setup.exe

If I run the batch file manually, it does exactly what I expect it to.

If I use LANDesk to deploy the batch file it will download all the files correctly, unpack things to C:\media\, and then just kind of hang there doing nothing.

It appears that setup.exe, even with a .msp that's configured to run silently, isn't actually running completely silently.  Despite the .msp attempting to completely suppress the UI, I'm still getting a brief splashscreen when setup.exe kicks off.  This did not happen with 2010.  I'm guessing that setup.exe is still trying to run in some semi-interactive manner, which is causing issues since it is running as the LocalSystem account.

I can confirm that the .msp is being processed, since the right options are installed with the right license key.  But it doesn't seem to be running completely silent.

Has anyone else run into this issue?  Does anyone else have a working Office 2013 deployment package?  Is there something obvious I'm doing wrong?

Hi There,

Does anybody have any ideas of sending this via software distribution ?

Thanks,

Mark.

Hi All,

I am new to LANDesk so I hope this is not a too noob of a question but I have searched and haven't found my ansewer.

I am trying to build a distro package for CutePDF (free PDF printer software).  When you manually install this there is a prerequsite piece of software that also needs to be installed.  This comes as a separate package called converter.exe.  So here is what I did.

1. Extracted converter.exe.  Out of that comes setup.exe and a bunch of other files.

2. Created a distro package with setup.exe as the main file and all the other files as  'additional files'

3. Created a distro package for CutePDF with the /verysilent tag (not sure if this works yet since it won't actually install)

4. Made the converter.exe package a Dependant Package of the CutePDF package.

It gets as far as "Machine successfully discovered" as a result and that's about it.  Anyone have any ideas?  I am using Management Suite version 9.0.2.3.

Thanks in advance.

Dear All,

Since I've created a batch file with below command:

@echo off
cls
echo Set Default Printer

pushd %~dp0
rundll32 printui.dll,PrintUIEntry /y /q /n "FX ApeosPort-III C5500 PCL 6"

The process result with error code 16386 but the specific printer is set to default successfully!

How to make it be "Succeed" Result???

Please adivse, thanks!

RAY CHAN

Core: LDMS9.0 SP2 SD MSD PATCH 2011-0428 in Windows Server 2003 R2

Dear all

We are trying to install a 3rd party MSI but getting the dreaded 1603 MSI error.  We have tried allsorts inc. elevating NTFS/registry/DCOM permissions to no avail and we have checked we can install other MSIs fine with out current version of InstallShield (11.5).  I have attached the verbose MSI logfile in the hope someone can read and understand it and shine some light on our predicament. I have copied an extract from the logfile below for quick reference to the seemingly problematic area:-

------------------
MSI (s) (68!70) [11:46:40:300]: Creating MSIHANDLE (236) of type 790531 for thread 2160
1: Failed to extract IGdi.dll, Ignore it.
MSI (s) (68!70) [11:46:40:300]: Closing MSIHANDLE (236) of type 790531 for thread 2160
MSI (s) (68!54) [11:46:40:300]: Creating MSIHANDLE (237) of type 790531 for thread 2644
1: ISMsiServerStartup Failure, Failed to Initialize script support, Error = 0x80070006
MSI (s) (68!54) [11:46:40:300]: Closing MSIHANDLE (237) of type 790531 for thread 2644
MSI (s) (68:3C) [11:46:40:300]: Closing MSIHANDLE (194) of type 790542 for thread 2392
1: MsiServerStartup failed. Abort installation.
Action ended 11:46:40: ISStartup. Return value 3.
MSI (s) (68:58) [11:46:40:316]: Doing action: ISCleanUpFatalExit
Action ended 11:46:40: ISMsiServerStartup. Return value 1603.
------------------

I have looked in the InstallShield/Acresso Forums and scoured the web generally and found loads of people suffering the same fate.  What appears to be consistent is that:-

- Launch MSI as local system when an admin is logged in: works
- Launch MSI as local system when nobody is logged in: works

- Launch MSI as local system when a non-admin local user is logged in: works. 

- Launch MSI as local system when a non-admin domain user is logged in: doesn't work (our environment).

We can force the installation to be successful by adding the logged on domain user to a "Desktop Admins" group which effectively elevates their permissions to 'administrator'.  However, this really is our last resort and least preferred solution because it's against IT Policy to any user to install unauthorised apps.  Attached the logfile from a successful installation so comparisons can be made between a failed and successful installation if helpful when troubleshooting.  I have tried StartAsUser.exe  but the install fails due to lack of admin rights as expected.  There must be a way to get this MSI installed without having to elevate the permissions of the logged-on user.

Any ideas please?

Many thanks

Scott

I am doing a package to uninstall MS Visio 2007 I got the error (Sdclient.exe or the installation program was terminated at the client" when trying to deploy executable package)

And here is the log:

Downloading file \\ldsrv01\Packages\Stuff\Uninstall Microsoft Products\Visio 2007\Uninstall.bat (/dw4dCO0/jFmT6UTP3qH7A==, 5)

Wed, 16 Jan 2013 09:48:00 5672 5224 Downloading file 1 of 1 from '\\ldsrv01\Packages\Stuff\Uninstall Microsoft Products\Visio 2007\Uninstall.bat'

Wed, 16 Jan 2013 09:48:00 5672 5224 Batch file Client Thread

Wed, 16 Jan 2013 09:48:00 5672 5224 PackagePath:              [\\LDSERVER\Packages\Stuff\Uninstall Microsoft Products\Visio 2007\Uninstall.bat]

Wed, 16 Jan 2013 09:48:04 5672 5224

Wed, 16 Jan 2013 09:48:04 5672 5224 Installation result 8DB50001

Wed, 16 Jan 2013 09:48:06 5672 5224 Sending task status, cmd line -coreandip=LDSRV01:10.20.4.152 -taskid=3716 -retcode=-1917517823 -complete -pkgid=413

Wed, 16 Jan 2013 09:48:07 5672 5224 processing of package is complete, result -1917517823 (0x8db50001 - code 1)

I changed the delivery methods as per a previous article to be Run the package from the source and then I got error ( Incorrect Function)

And here is the log:

Processing package : MS Visio 2007 XML

Wed, 16 Jan 2013 10:02:50 2424 3868 File (\\ldsrv01\Packages\Stuff\Uninstall Microsoft Products\Visio 2007\Uninstall.bat) is cached locally

Wed, 16 Jan 2013 10:02:50 2424 3868 processing of package is complete, result 229392397 (0x0dac400d - code 16397)

Wed, 16 Jan 2013 10:02:51 2424 3868 File (\\LDSERVER\Packages\Stuff\Uninstall Microsoft Products\Visio 2007\Uninstall.bat) is cached locally

Wed, 16 Jan 2013 10:02:51 2424 3868 Batch file Client Thread

Wed, 16 Jan 2013 10:02:51 2424 3868 PackagePath:      [\\ldsrv01\Packages\Stuff\Uninstall Microsoft Products\Visio 2007\Uninstall.bat]

Wed, 16 Jan 2013 10:02:51 2424 3868 Adding '\\ldsrv01\Packages\Stuff\Uninstall Microsoft Products\Visio 2007' to the path

Wed, 16 Jan 2013 10:02:54 2424 3868

Wed, 16 Jan 2013 10:02:54 2424 3868 Installation result 80070001

Wed, 16 Jan 2013 10:02:56 2424 3868 Sending task status, cmd line -coreandip=LDSRV01:10.20.4.152 -taskid=3741 -retcode=-2147024895 -complete

Wed, 16 Jan 2013 10:02:58 2424 3868 processing of package is complete, result -2147024895 (0x80070001 - code 1)

Any advise?

I've got the following scenario: i put a patch into autofix, it goes out to a machine, user gets a popup to reboot now or delay for 8 hours. they click delay for 8 hours and call me and say they're 18 hours through a 30 hour process and rebooting will force them to start back at hour 0. I'm wondering if it's possible to cancel the 8 hour reboot timer?

does landesk have its own timer and then sends a command to reboot once the timer expires? or does LANDesk send a windows shutdown command like "shutdown -r -t 28800" and "shutdown -a" will end that? or does a task get kicked off to do the reboot and i cant kill the task in process manager?

After many moons of wandering around in the forums just looking about thought id finally register and post something.

I have created a multicast package to first distribute the .exe, and then a second package which installs from peers / cache.

The majority of the PCs have been successful with a ext code of 3010 (where a reboot is needed to complete the installation). However, there have been 16 out of 50 PCs which has returned a status of "Failed" and the result of "AS".

Here is an example of the log file:

Processing package : .net 35 Framework SP1 (Includes 2 & 3 SP2)Fri, 28 Nov 2008 09:16:01 File (\\hhlandesk01\ldpackages\DotNetFramework35SP1\dotnetfx35sp1.exe) is cached locally
Fri, 28 Nov 2008 09:16:01 WM_CREATE
Fri, 28 Nov 2008 09:16:01 WM_STARTCLIENT
Fri, 28 Nov 2008 09:16:02 Downloading file 1 of 1 from '\\hhlandesk01\ldpackages\DotNetFramework35SP1\dotnetfx35sp1.exe'
Fri, 28 Nov 2008 09:16:04 WinNT
Fri, 28 Nov 2008 09:16:04 LSWD or Executable Client Thread
Fri, 28 Nov 2008 09:16:04 PackagePath:  [\\hhlandesk01\ldpackages\DotNetFramework35SP1\dotnetfx35sp1.exe]
Fri, 28 Nov 2008 09:16:04 Processing generic executable
Fri, 28 Nov 2008 09:17:11 Launched application 'C:\Program Files\LANDesk\LDClient\sdmcache\ldpackages\DotNetFramework35SP1\dotnetfx35sp1.exe' ('/quiet /passive /norestart') result 5100
Fri, 28 Nov 2008 09:17:11 Installation result 800713EC
Fri, 28 Nov 2008 09:17:11 processing of package is complete, result -2147019796 (0x800713ec - code 5100)

What does the exit code 5100 mean? Is there a pre-requisite which is missing or a problem with the .exe? Baring in mind this is the full packages downloaded from Microsoft site.

This installation is needed for our in-house software upgrade in the next few weeks.

Regards,

Colin